Tel: 0800 810 8238
Lines open daily, until 9pm
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CCUK.co.uk is a dedicated Cunard Cruises website from The Cruise Village. Here you can find our very best Cunard LineCruise deals plus information on all 3 ships in the Cunard fleet, Queen Elizabeth, Queen Mary 2 and Queen Victoria including deck plans, stateroom details & facilities.
The Cruise Village is a family based cruise agency based in Blackpool and is one of the UK's premier Worldwide Cruise Holiday specialists. We also have a website that specializes in worldwide river cruises, RiverCruising.co.uk
We have been serving the people of the Fylde Coast, and beyond, with holidays for over 55 years. We have partnerships with most major cruise and travel operators and our clients receive the highest standards of customer care and fantastic savings.
We are people that you can trust, when we confirm your holiday you are our clients and we will be available to assist you with any questions that you may have. You will NOT be passed to various departments - your consultant will be your point of contact.
Thank you for visiting our website.
The Cruise Village - where customer care comes first.
Philip Nuttall - Director
The Cruise Village
298 Highfield Road
Reservations: 0800 810 8382 or 01253 34 10 14
Administration/Tickets: 01253 401122
Fax: 01253 401133
Opening Times: Our telephone lines are open from 9:00am to 9:00pm - Monday to Saturday & 10:00am to 2:00pm Sunday.
Payment: There is a nominal fee of just £1 for payments by debit card, and a 2% charge for payments by credit card. American Express payments will incur a 4% charge.
The Cruise Village is a member of The Co-operative Consortium which is part of Midcounties co-operative Limited registered in England and Wales with registered number IP19025R. Vat No. 862 817 892. Registered Office: Co-operative House, Warwick Technology Park, Gallows Hill, WarwickCV34 6DA. Head Office: The Waterfront, 62 Wolverhampton Street, Walsall WS2 8DD. The Cruise Village is a member of ABTA with membership number P6710. As such we are fully bonded according to ABTA's rules and abide by ABTA's Code of Conduct. ABTA protection applies to services supplied by Midcounties co-operative but does not apply to services featured on this website that are provided by any company that is not a member of ABTA.
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.
Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)
Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.
Your data controller is: The Cruise Village
You are entitled to a copy of your information held by us. If you would like to see this please ask us.
[We may make a small charge for providing this to you].
The Cruise Village is committed to ensuring its website is accessible to all users. As our site is constantly reviewed we would welcome any comments you may have on accessibility issues. We recommend using Microsoft Internet Explorer 7 or higher to provide you with the highest level of browser accessibility. If you are blind or visually impaired we recommend JAWS for Windows version 3.31 or later for the best speech synthesis.